Tips for Working With the Financial Aid Office

The financial aid staff at your chosen Adventist college wants your financial process to be as easy and smooth as possible. You’ll find the help you need to meet those deadlines and navigate the maze of financial paperwork required to enroll in college. Here are a few tips to work with them in this process.


Ask questions. The whole process can seem overwhelming at first, so be sure to ask questions so you’re clear on your next steps and know when your paperwork is due.

Start as early as you can. This will ensure you have plenty of time to fill out the necessary papers and submit before deadlines.

Never miss a deadline. Write those deadlines in your calendar or set reminders in your phone so you don’t forget. If possible, complete requirements or turn in documents several days ahead of deadlines.

Build a good relationship with your financial advisor. As you work through the financial process for college, you will likely know your financial advisor by name. Build a good relationship with that person from the beginning by providing your advisor with easy ways to contact you, and find out the best way for you to contact your advisor (phone, email, IM, etc.).

Be responsive. Answer emails or phone calls, and communicate clearly especially if more information is needed or any changes occur in your situation.

Keep copies of forms you submit in case, for any reason, you need to refer to them or resubmit them.

Communicate changes. If you have a special situation, such as the recent loss of a job, or any other event that has significantly impacted your financial situation, let your advisor know.

Stay positive. Keep in mind that your financial advisor really does want to help you but is often limited by state and federal rules and regulations. Also, if you wait until the last minute to make financial arrangements, realize that the entire process will take longer, so be patient. If there’s a way to speed up the process or improve your financial package, your advisor will let you know.